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Wheelchair-accessible seating is available for all performances on a limited basis.

For accessible seating availability, please contact our Box Office at 1-800-832-7529.

Casino Rama is proud to be a fully accessible facility includes access to dining, gaming, hotel, spa, entertainment and washroom facilities.

Hearing devices are available upon request at the Box Office for all concerts & events.

Our Box Office is located in the link just inside the main entrance area called the Rotunda, between the hotel & gaming floor, and is open on non-event days from 12 noon to 8 p.m.

And on event days from 12 noon until the end of the event.

Please note that on event pre-sale dates and on days when events begin in the afternoon will open the Box Office at 10 am to accommodate these special events. We ask that customers present the actual credit card used to place the order as well as a government-issued photo ID.

Customers without proper identification may be refused entry into the casino.

Unfortunately, refunds for concert tickets will not be given as a result.

We also require that anyone attending events in the Entertainment Centre and entering the casino be over 19 years of age and have a government-issued photo ID with them at all times. Ticket Master is the only authorized seller of tickets to our concerts & events.

Fans purchasing from third party vendors are at risk of paying more than face value or purchasing fraudulent tickets!

Here are some tips to ensure you are buying from the right site: The only way to guarantee legitimate tickets is to purchase tickets through Ticketmaster at ticketmaster.ca/ticketmaster.com, by calling toll free 1-877-599-7262 or purchasing in-person at the Casino Rama Resort Box Office.